Frequently Asked Questions (FAQ) – REAL Series by Ballet: Secure Crypto Storage with Global Reach

1.Q: How can I securely make a payment for the REAL Series on the main website?

A: Payments are made securely through a crypto barcode on the main website, ensuring a private and encrypted transaction process.

2.Q: Is the payment process on the website safe from cyber threats?

A: Absolutely. We prioritize the security of all transactions on our website, employing advanced encryption measures to protect your payment information.

3.Q: Can I choose from various cryptocurrencies for payment on the website?

A: Yes, our website supports multiple cryptocurrencies for payment through the crypto barcode, providing flexibility and convenience.

4.Q: How soon can I expect personal attention after placing an order?

A: Every order receives personal attention within hours. Our dedicated team ensures prompt processing and addresses any inquiries or special requests promptly.

 

5.Q: Is international delivery available for the REAL Series?

A: Absolutely. We offer international delivery services, allowing customers from around the world to enjoy the secure and convenient storage solution of the REAL Series.

6.Q: How can I track the progress of my international delivery?

A: Once your order is processed, you will receive a tracking number through the same secure channel, ensuring you can monitor the delivery progress in real-time.

7.Q: Are there any additional fees for international deliveries?

A: We maintain transparency in all transactions. The total amount displayed during the purchase process includes any applicable fees, providing a clear and upfront cost.

8.Q: Can I request expedited international delivery for my order?

A: Yes, we offer expedited international delivery options. Contact our customer service through WhatsApp to discuss and arrange expedited shipping for your order.

9.Q: What steps ensure the security of personal information during the payment process?

A: We employ robust encryption protocols to safeguard your personal information during the payment process, prioritizing your privacy and security.
10.Q: How can I contact customer service for payment-related concerns?

A: For any payment-related inquiries or concerns, our customer service is available 24/7 through WhatsApp, providing you with timely and efficient assistance.

11.Q: Can I customize the REAL Series for international orders?

A: Currently, we offer standard designs for efficiency. However, we are exploring customization options for international orders based on customer feedback.

12.Q: Are there any restrictions on the countries where international deliveries are available?

A: We strive to make the REAL Series accessible globally. Contact our customer service through WhatsApp to confirm the availability of international deliveries in your country.

13.Q: What security measures are in place to protect my payment information during international transactions?

A: Our international transactions adhere to the same stringent security measures as domestic ones, ensuring the confidentiality and integrity of your payment details.

14.Q: Can I change my shipping address for an international order after payment?

A: Contact our customer service through WhatsApp promptly if you need to change your shipping address for an international order, and we will assist you in making the necessary adjustments.
15.Q: Is there a warranty for international orders, and how is it processed?

A: Yes, a comprehensive warranty is provided for international orders. Contact our customer service through WhatsApp for any warranty-related inquiries, and we will ensure a smooth resolution.